![]() ![]() Applicants should not use old passport to travel as their old passport shall be cancelled in the system once they have submitted the application with our external application centre (Managed by M/s BLS International Services Limited). All applicants must submit the application in person for identification. There is no provision for exemption from this requirement.Ģ. ![]() The timing for collection of documents is 04:30 PM to 05:30 PMġ. Applications for following services are to be submitted directly to Consulate General of India, Hong Kong, located at Unit D, 16th Floor, United Centre, 95 Queensway, Admiralty, Hong Kong on any working day (Monday to Friday except designated holidays) between 09:30 AM to 12:30 PM. Applicants are free to avail these services from other places of their choice also. All applicants applying for passport services at M/S BLS are advised to fill the form online beforehand and bring printout while applying to save time, efforts and any additional cost.Ģ. Value added services (VAS) are optional services and will be charged separately, if the applicant chooses to avail those services. Please note that in addition to the prescribed fee, a service fee of HKD 47 will be charged by M/s BLS international for each application. The timing for collection of documents is 04:00 PM to 05:30 PM.ġ(B) Issue of Passport in lieu of Lost/ Damaged Passportġ(C) Renewal / Reissue of Passport of Minor (Up to 18 years of age)ġ(D) Change of name/ personal particulars including adding/ deleting spouse nameġ(E) Registration of birth and passport for New Born.ġ(F) Surrender of Indian Passport & Renunciation of Indian Citizenship Applications for following services are to be submitted to the Consulate General of India's external application service centre for consular, visa and passport services (managed by M/s BLS International Services Limited) located at: Room 2302, 23/Floor, Olympia Plaza, 255 King's Road, North Point, Hong Kong. on any working day (Monday to Friday except designated holidays) between 09:00 AM to 01:00 PM. ![]() In case you don't get satisfactory resolution of your query / complaint through the customer service center and after filling the grievance redressal form, or no response is received within 48 hours of your last query, you may get in touch with our Management Team with your complete name, application number, passport number and center where application was filed and details of grievance at email ID note previous complaint number is mandatory for level 3 escalation.1. Level 3 Escalation - Grievance Redressal Step II In case you don't get satisfactory resolution of your query / complaint through the customer service within 48 hours, please fill the Grievance Redressal Form to be sent to the Global Head. We aim to resolve all complaints at the first point of contact. Level 2 Escalation - Grievance Redressal Step I LEVEL 1 Escalation - Call Usįor all queries related to Passport, Visa, OCI, PIO and Renunciation applications, call us at BLS International is committed to maintaining the highest standard of conduct and professionalism and towards this end has formulated a policy that will provide clarity about the method and process for stakeholders to voice genuine concerns about unprofessional conduct or delays beyond established standard time frame for turnaround of Applications.
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